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Privacy Policy

Privacy Policy

This privacy policy (the “Policy”) describes how Chap Investment LLC and its affiliates and subsidiaries (collectively, “Lifebang,” “we,” or “us”) collect, use, and disclose information using our website (the “Site”) or through Our mobile applications How your personal information is collected, used and disclosed when you interact with us (collectively, our “Services”) or purchase items from our website and mobile applications.


Collect personal information

When you visit our website, use our mobile applications, or purchase something from us, we collect information about your device, your interaction with our website and mobile applications, and information necessary to process your purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." For more information about what personal information we collect and why, please see the list below.


Device Information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, websites or products you view, search terms and how you interact with the website and mobile applications.


Purpose of collection: to accurately load the website and mobile applications for you and to analyze the usage of the website and mobile applications to optimize our services.


Sources of Collection: Automatically collected when you visit our website or use our mobile applications using cookies, log files, web beacons, tags or pixels.


Order Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card number, email address, and phone number).


Purpose of collection: to provide you with products or services to fulfill our contracts, process your payment information, arrange shipments, provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risks or fraudulently, by providing you with information or advertising related to our products or services when consistent with the preferences you have shared with us.


Collection source: collected from you.


Customer support information


Examples of personal information collected:


Purpose of solicitation: Provide customer support.


Collection source: collected from you.


Disclosure for Business Purposes:




Share Personal Information

As described above, we share your personal information with service providers to help us provide our services and perform our contract with you. For example:


We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other lawful requests for information we receive, or otherwise protect our rights.


Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example:


You can opt out of targeted advertising by:


Facebook -


Google -




Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal:


Use of personal information

We use your personal information to provide you with services, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed of new products, services and offers.


Legal Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:


your consent;


Performance of the contract between you and this website;


comply with our legal obligations;


Protect your vital interests;


To perform tasks performed in the public interest;


Our legitimate interests do not override your fundamental rights and freedoms.



When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your rights to erasure, please see the “Your Rights” section below.


Automated decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision has a legal effect on you or otherwise significantly affects you.


We do not use customer data to make fully automated decisions with legal or other significant implications.



A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logins and zone selections). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or if they are regular visitors.


We use the following cookies to optimize your experience on our website and to provide our services.


The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.


You can control and manage cookies in a variety of ways. Please remember that deleting or blocking cookies will have a negative impact on your user experience, and some parts of our website may no longer be fully accessible.


Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser.


Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, usually found in your browser's "Tools" or "Preferences" menu. Further information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through websites such as


Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners). To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.


Do Not Track

Please note that because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not change our data collection and use practices when we detect such signals from your browser.



We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at

If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.

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